Information Collected and Stored Automatically
If you visit our Web site, we automatically gather and store the following anonymous information about your visit so that we can track the use of our Web site in order to make improvements. This information is stored and used in the aggregate only, and is not used to identify or contact you personally:
- The IP address from which you access our Web site
- The name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account)
- The type of browser and operating system used to access our Web site
- The date and time you access our Web site
- The pages, files, documents and links that you visit on our Web site
- The Internet address of the Web site from which you linked to our Web site
Information Requested from Site Users
When you order a service or product through our Web site, we will ask you to provide us with the information we need to process your purchase. This information includes your name, billing and shipping addresses, telephone number, e-mail address, and credit card information. So that we can track your order, we will retain your order information for our records.
When you purchase an Academy membership online, we will ask you to provide us with the information we need to process your membership and to acknowledge your membership contribution. This information includes your name, billing and shipping addresses, telephone number, e-mail address, and credit card information.
When you support the Academy by making a donation online, we will ask you to provide us with the information we need to process and acknowledge your contribution. This information includes your name, billing and mailing addresses, telephone number, e-mail address, and credit card information. Your credit card information will be used only as needed to process your transaction.
Credit Card Transactions
Your credit card information will be used only as needed to process your transaction. We take reasonable precautions to keep credit card transactions that occur on the Web site secure. When you submit your credit card for any purchase or donation, that transaction is encrypted using “Secure Socket Layer” (SSL) encryption to prevent your credit card information from being deciphered as it travels over the Internet to our servers. We monitor network traffic to help identify unauthorized attempts to access, upload or change information or otherwise cause damage. No system connected to the Internet can be guaranteed to be secure, but we follow generally accepted practices of physical, network, and operational security to safeguard our data, including information we may collect from our Web site users.
From time to time, the Academy may invite you to participate in surveys posted on our Web site. You may decide whether or not you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us understand our audience, which in turn allows us to better meet your needs and interests. No personal information from these surveys is disclosed to third parties, although the Academy may disclose survey results to third parties in anonymous, aggregate form.
The Academy occasionally may offer visitors the opportunity to participate in online contests, games or interactive programs. If you choose to enter, you will need to provide your name and e-mail address so that we may contact you in connection with the contest, game or interactive program. We may also request that you provide us with certain other information, such as your zip code and state of residence. This information is used internally for statistical and similar purposes.
Children Twelve and Under
The Academy does not solicit personal information from children, but complies with the Federal Trade Commission's Children's Online Privacy Protection Rule as it applies to general-audience Web sites. Visitors twelve years of age and under must obtain a parent's or legal guardian's verifiable consent before submitting any personal information to the Academy's Web site. If a parent or legal guardian wishes to review or delete a child's personal information submitted to this Web site, he or she may do so by contacting the Academy as provided below.
Use and Disclosure of Information
The Academy may use personal information you provide to us to provide you with information from time to time on our programs, events, products, services, and membership benefits, or to communicate with you about becoming a member or sponsor, renewing your membership or sponsorship, or contributing in other ways that benefit the Academy.
The Academy will not sell, trade, or rent the personal information you provide to us in purchasing a product or service or membership online, making an online donation, or participating in an online game, contest or online program. We may compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information. The Academy may release account information when such release is reasonably necessary to comply with the law; enforce the terms of any of our user agreements; or protect the rights, property, or safety of the Academy, the users of its site, or others.
Third-Party Service Providers
The Academy may engage reputable third-party vendors in order to help us manage our Web site and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our Web site, or to assist us with membership, marketing, or fundraising activities. The Academy’s vendors are required by contract to maintain the confidentiality and security of Academy information to which they are provided access and the vendors are restricted from using the information in any way not expressly authorized by the Academy.
Links to Other Sites
Users may find content on the Academy's Web site that links to the sites and services of our partners, sponsors, or other third parties. In many cases, these links represent cooperative projects or are established with persons or entities that have a significant connection to or relationship with the Academy. Although the Academy makes reasonable efforts to ensure that any referrals are to reputable and relevant sources, the Academy does not control the content or links that appear on these third party sites. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies, or no policy at all. The Academy encourages visitors to review the privacy policies of any third party Web sites they visit regarding protection of personal information. The Academy is not responsible for the content or privacy policies of any third party Web sites.
"E-mail a Friend" Feature
If you use the Academy's "E-mail a Friend" feature, your friend's e-mail address will not be retained on our Web site or used in any way by the Academy.
E-mailing the Academy
The Academy tries to respond to e-mail messages requiring a response within seven business days. We try to respond to customer service inquiries related to an online purchase. If you e-mail the Academy, your message and e-mail address will be forwarded to the appropriate department within the Academy. The Academy may choose to save this information. The Academy is pleased to hear from you. However, any message, material, business information, ideas, concepts, or other information sent to the Academy by e-mail will be treated as non-confidential and non-proprietary.
You can contact us in connection with issues of privacy and data protection in any of the following ways:
Pennsylvania Academy of the Fine Arts
118 N. Broad Street
Philadelphia, PA 19102-1510
Acceptance of Terms